Shop Assistant (Clearwater)
Toys R Us And Babies R Us South Africa
Johannesburg, Gauteng
Part-Time
Posted 11 October 2023 – Closing Date 11 November 2023
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Job Details
DepartmentotherMinimum experience
Entry LevelCompany primary industryRetailJob functional area
Sales
Job Description
Introduction
Retail Shop Assistant
Welcome to the Toys R Us world of awwwesome, where we want your little ones imaginations to run free!
Toys R Us and Babies R Us are well established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the group is to ensure that customers, young and old, from children to grandparents, are offered an amazing range and experience, complimented by great value! Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?
Then we are looking for a Shop Assistant and we would like you to join our team!!
Job purpose:
Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience
Key Skills needed:
1. Sales driven
2. Fantastic customer service skills
3. Tenacious
4. Highly motivated and target driven
5. Excellent selling and communication skills
6. Merchandising
Key Performance Areas
1. Providing AWESOME customer service to give customer a WOW experience
2. Attend to unique and individual shopping needs of each customer and always put the Customer first
3. Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
4. Adhere to all basic customer service standards
5. Determining customers’ requirements and advising on product range, price and warranties
6. Demonstrating, explaining and advising on products to customers
7. Selling goods and most importantly add on sales and services
8. Ensuring that goods are correctly priced and displayed
9. Ensure promotions are executed timeously and execution is planned in advance
10. Adherence to all merchandising/layouts and housekeeping standards and schedules
11. Preparation, implementation and maintenance of all advertised sales promotions timeously
12. Reporting on fast and slow sellers to the Store Manager
13. Participating in stock takes and stock counts
14. Minimize stock loss
15. Minimize expenses in area of responsibility
16. Maximize sales in all areas
17. Protect Company’s assets in area of responsibility
Entry Requirement
1. Matric Certificate
2. 6 (six) months retail experience
3. Must have own or reliable transport to be able to work shifts
General
1. To undertake any other relevant duties requested by Senior Management
2. To undertake all mandatory and service training as required
3. Maintaining the strict confidentiality of all information
4. To undertake an appraisal and personal development review regularly
5. To take responsibility and accountability for being up to date with current SOP’s
6. Co-operating fully in the introduction of any new technology and new methods.
Shop Assistant/Cashier
Toys R Us And Babies R Us South Africa
Sandton, Gauteng
Permanent
Posted 04 October 2023 – Closing Date 04 November 2023
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Job Details
DepartmentotherMinimum experience
Entry LevelCompany primary industryRetailJob functional area
Sales
Job Description
Introduction
Retail Shop Assistant/Cashier
Welcome to the Toys R Us world of awwwesome, where we want your little ones imaginations to run free!
Toys R Us and Babies R Us are well established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the group is to ensure that customers, young and old, from children to grandparents, are offered an amazing range and experience, complimented by great value! Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance?
Then we are looking for a Shop Assistant/Cashier and we would like you to join our team!!
Job purpose:
To operate cash registers, accurately process acceptable methods of payment and resolves customer queries.
Key Skills needed:
1. Fantastic customer service skills
2. Sales driven
3. Numeracy
4. Time Management
5. Appropriate Computer skills
Key Performance Areas
1. Providing AWESOME customer service to give customer a WOW experience
2. Attend to unique and individual shopping needs of each customer and always put the Customer first
3. Adhere to all basic customer service standards to ensure that customers receive prompt and efficient service
4. Selling goods and most importantly add on sales and services at POS
5. Prepare for the start of day and accept all transactions according to the standard operating procedures of the company
6. Adherence to all Merchandising and housekeeping standards and schedules
7. Operate Cash registers and receive payments for goods purchased by customers
8. Examining returned goods and reporting back to Managers for appropriate actions
9. Ensure that all POS in accordance with standard operating procedures on the sales floor
10. Preparation, implementation and maintenance of all advertised sales promotions at POS
11. Ensuring that goods are correctly priced and displayed at POS
12. Participating in stock takes and stock counts
13. Minimize stock loss
14. Minimize expenses in area of responsibility
15. Maximize sales in all areas
16. Protect Company’s assets in area of responsibility
Entry Requirements
1. Matric Certificate
2. 6 (six) months retail experience
3. Must have own or reliable transport to be able to work shifts
General
1. To undertake any other relevant duties requested by Senior Management
2. To undertake all mandatory and service training as required
3. Maintaining the strict confidentiality of all information
4. To undertake an appraisal and personal development review regularly
5. To take responsibility and accountability for being up to date with current SOP’s
6. Co-operating fully in the introduction of any new technology and new methods.
