CLOSING DATE : 14 July 2023 at 16:00
SALARY : R202 233 per annum (Level 5)
CENTRE : Directorate: District Office: Mpumalanga (Gert Sibande District)
Z83 & CV only
REQUIREMENTS : Applicants must be in possession of a Grade 12 Certificate. No experience
required. Job related knowledge: Microsoft Package. Job related skills:
Telephone etiquette skills, Good communication skills, Interpersonal skills and
Switchboard operation skills. Ability to communicate in at least 3 languages
spoken in the District. Ability to learn the Department’s service delivery
components. Ability to take initiative and work independently. Ability to
organise and prioritise work.
DUTIES : Render the main reception area services. Take down messages when
required. Distribute messages promptly. Attend to all clients \ visitors and direct
them to relevant officials promptly. Conduct customer services. Attend to all
client queries. Supply basic information to customers regarding the
Department’s services when required. Operate switchboard machine. Operate
the switchboard by answering incoming and outgoing calls at all times. Keep
database of other important contact numbers on an on-going basis. Report
fault on the telephone system when needed. Utilise the Telephone
Management System to monitor telephone cost on an on-going basis. Screen
and forward calls. Receive telephone messages. Administer telephone
accounts. Update internal telephone directory when required. Distribute
internal telephone directory to internal users when required. Print telephone
cost report for each extension monthly.
ENQUIRIES : Mr PZ Lukhele Tel: (017) 819 1373
APPLICATIONS : Applications can be submitted by post to: Private Bag X11305, Mbombela,
1200 or hand delivered during office hours to: 17 Van Rensburg Street,
Bateleur Office Park, 7th floor Block E, Mbombela, 1200