Join the Lindt Adventure!

About Us:
Lindt & Sprüngli (South Africa) (Pty) Ltd, part of the Lindt & Sprüngli global family, has been crafting premium chocolates for nearly 175 years. Our South African operations began in 2011 and have since grown to include a network of 14 Lindt retail stores. Now, we’re looking for a passionate individual to help us take the Lindt brand to new heights.

The Role: Retail Boutique Manager
As the guardian of Lindt’s retail boutique, you’ll be at the forefront of our mission to deliver exceptional chocolate experiences. You’ll join a team dedicated to upholding Lindt’s values, ensuring impeccable customer service, and boosting store profitability.

Responsibilities:

  • Dive into the daily operations of our Lindt retail boutique.
  • Champion top-tier customer service through your exemplary behavior and guidance.
  • Maximize store profitability while maintaining impeccable customer service standards.
  • Manage inventory, merchandise ordering, and loss prevention.
  • Keep a watchful eye on cash reconciliation and store administration.
  • Cultivate corporate sales opportunities and strategies.
  • Be a product expert and hit those sales targets.
  • Maintain impeccable store cleanliness and safety standards.
  • Be a marketing maven by supporting local initiatives.
  • Adapt to price changes and corporate merchandising plans.
  • Keep the store presentation top-notch.

Requirements:

  • 2-4 years of retail management experience.
  • Tertiary education is a plus.
  • Excellent communication skills.
  • Social media savvy.
  • Stellar time management and multitasking abilities.
  • Self-starter with both independent and team-player prowess.
  • Obsessive attention to detail.
  • Proficiency in Microsoft, Excel, and Outlook.
  • Proven experience in premium product merchandising and exceptional customer service.
  • Sales-driven with a knack for business development.
  • Passionate about chocolate!
  • Friendly, outgoing, and proactive.

Ready to sweeten your career journey? Join us and become a Lindt Ambassador today!